Shipping costs are calculated based on the weight of your order and will be communicated to you during the checkout process.
Deliveries within Australia (to major centres) via the Australia Post network is as follows :
|Order weight||Express Post||Registered Post|
|Up to 500gm||$10.95||$8.10|
|500gm - 1kg||$13.80||$11.00|
|1 - 3kg||$16.40||$13.80|
|3 - 5kg||$23.65||$16.75|
|Delivery times||2 - 3 business days*||2 - 6 business days*|
* Please note, during sale periods and public holidays, some deliveries could take longer than the specified time.
For regional or country areas the delivery time may vary between 3 to 10 business days depending on the postal method (express or regular post).
Please also note that a signature is required for all deliveries via registered post. If you are not home at the time of the delivery, Australia Post will leave a note on the collection point of your delivery.
Tracking your order
When you place an online order, you will receive an email notification with a tracking number and information on how to track your purchase.
Lost or damaged goods
If goods are lost or damaged in transit, please contact us at Dimario Italian Shoes on (08) 9380 9230 or via email at firstname.lastname@example.org in SEVEN (7) working days of placing your order so that we can investigate.
Dimario VIP customers receive free delivery for online orders when they spend $100 or more per order. This offer applies to delivery within metro areas in Australia only. For online orders under $100, the standard delivery charges will apply. For details on how to become a VIP customer, please contact Dimario Italian Shoes on (08) 9380 9230 or via email at email@example.com.